Contact Us

PLEASE NOTE - We are currently responding to a large number of customer emails. We appreciate your patience during this period and will respond to your email as soon as possible. Please allow up to 72 hours before following up on your inquiry. Thanks so much. xx

The Fillyboo customer care team is based in the United Kingdom. We are very happy to receive your emailed enquiries and will reply as quickly as possible. Our customer service team respond to emails from 8am to 6pm Monday to Friday (not public holidays).

We understand that you may have questions to ask before you order. Please let us know!

If you are emailing to ask when your order will be shipped, please first check the product page on the item that you have ordered to check if it is an 'in stock' or 'pre order' style.

CUSTOMER ASSISTANCE - please email studio@fillyboo.com

WHOLESALE INQUIRIES - please email wholesale@fillyboo.com

RETURNS AND EXCHANGES - please email exchanges@fillyboo.com
(Please refer to the information on the RETURNS page before emailing).

All emails are responded to by our team as soon as possible. If you have not received a response from us, please check your spam folder.  

With love,

Pippa & the Fillyboo team 💕